Homatri (“we”, “our”, “us”) operates a food delivery mobile application and related services (the “Service”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our app, website, or services.
If you do not agree with the terms of this Privacy Policy, please do not access or use our Service.
Business Name: Homatri
Business Type: Food Delivery App
Phone: +91 8789457225
Address: S.P College Road, Karharbil, Dumka, Jharkhand, India
We may collect the following types of information:
Name
Mobile number
Email address
Delivery address
Profile details
Food orders placed
Payment details (processed via secure third-party gateways)
Order history
Billing information
Device type and model
Operating system
IP address
App usage data
Cookies and identifiers
We may collect real-time location data to:
Provide accurate delivery services
Track orders
Improve service quality
You can disable location access in your device settings, but this may affect app functionality.
We use the collected information to:
Process and deliver your orders
Provide customer support
Manage payments and refunds
Send order updates and notifications
Improve our services and app performance
Personalize user experience
Prevent fraud and misuse
Comply with legal obligations
We may share your information with:
To fulfill and deliver your orders.
To prepare your food and process your order.
To securely process payments.
For hosting, analytics, customer support, and operational services.
When required by law or to protect our legal rights.
We do not sell your personal information to third parties.
We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.
However, no digital platform can guarantee absolute security.
We retain your information only for as long as necessary to:
Provide services
Maintain business records
Resolve disputes
Comply with legal obligations
You have the right to:
Access your personal data
Update or correct information
Request deletion of your data (subject to legal requirements)
Withdraw consent where applicable
To exercise these rights, contact us using the details below.
Our services are not directed toward children under 13 years of age. We do not knowingly collect personal information from children.
Our app may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties.
We may update this Privacy Policy from time to time. Changes will be posted within the app or on our website with an updated revision date.
Continued use of the Service after updates constitutes acceptance of the revised policy.
If you have any questions about this Privacy Policy, please contact:
Homatri
S.P College Road, Karharbil, Dumka, Jharkhand, India
📞 +91 8789457225
